MY ACCOUNT AND REVIEW

WHY CREATE AN ACCOUNT IN PRINTORIGINAL?

By creating an account on our site, you will have the opportunity to buy from the online store Registering at PrintOriginal is completely free! In your account, you can store and manage all your personal data, making the purchase process much easier and faster. In addition, you can track your orders, create favorites lists, access the history of all your purchases, among many other things!

HOW DO I REGISTER?

Click on the button "Login".

Identify and click on the "Create account" section.

Fill in the required fields and click on the "Complete registration" button.

Ready! Your account has been created, you will soon receive an email where we will confirm your registration. Welcome to PrintOriginal!

HOW DO I ACCESS MY ACCOUNT?

Whenever you enter PrintOriginal, you can access your account by clicking on the button "Login".

Enter your email and password or, if you prefer, connect with us through Facebook 

HOW DO I UPDATE AND / OR MODIFY MY DATA?

"Log in" by entering your email and password.

In your account you will find different sections that you can edit whenever you want. Click on the links to update or change the data of your personal information, password, delivery or billing address, etc.

Whenever you make a modification, be sure to click on the button "Save"to keep the changes.

HOW CAN I RECOVER MY PASSWORD?

If you forgot your password and want to reset it, you can do so by following these simple steps:

Click on "Log in".

In the "Login" section, click on "I forgot my password".

Enter your email and click on "Restore password".

In a few minutes, you will receive an email with a personalized link so you can reset it.

Remember that you can change your password at any time and the number of times you want.

HOW DO I ELIMINATE MY ACCOUNT?

If you wish to delete your account, please send an email to info@printoriginal.comWe will help you to delete it.

Do not forget that once we delete your account, you will not be able to recover your information again, because everything will be removed from our system.

WHERE DO I SEE MY COUPONS?

To know the coupons assigned to your user, go to "My coupons"or follow these simple steps:

Log in with your email and password to access "My account".

Enter the section "My coupons", located in the menu on the left side of our page.

There you will find your history of active coupons and those you have used, as well as their respective codes and validity.

WHAT IS AND WHAT IS A REVIEW FOR?

We want to know what you think! For us the most important thing is that you are satisfied with your experience in PrintOriginal. That is why we have created the "My Reviews" section, where you can write and rate our products, sellers and your shopping experience with PrintOriginal.

The reviews are comments that you and every user can write about the products they have bought and the sellers of them. These are comments that our users have made about the products they have bought and the sellers of them. They are completely reliable, since each user freely expresses his shopping experience in PrintOriginal.

Qualifying the service of our vendors and the quality of the products allows us to have an effective feedback. In PrintOriginal we invite you to read the comments that other users have written before making a purchase and, when you buy a product, help us in the same way: writing your own review.

WHO CAN WRITE THE REVIEWS IN PRINTORIGINAL?

You can write your own reviews if you are already registered in PrintOriginal and have made at least one purchase with us. Please remember that you can only post one review per product and seller.

WHAT ELEMENTS CAN I USE TO WRITE A REVIEW?

The important thing is to be honest and share what your experience in PrintOriginal was like. Thus, we can know what we are doing right or wrong and improve our service; In addition, it will help other users to make their own purchase decision.

It is possible to review the products in our catalog and the sellers of them.

REVIEW A PRODUCT

Tell us about:

Why you chose this product and if it met your expectations.

Its characteristics: weight, size, quality of materials or other qualities that seem important to share.

Are you happy with your product? Recommend it!

HOW DO I WRITE A REVIEW?

There are two ways to write a review:

FROM "MY ACCOUNT"

Log in with your email and password.

Enter "My Reviews"located in the menu on the left side of our page. Your purchase history and the sellers of the products will appear.

Identify the order you want to qualify.

Rate the product: click on the button "Rate it", it will be redirected to the product page. Once there, use the stars, write the title of your review and tell us what you liked or did not like about the product. You can share whether or not you met your expectations and describe characteristics such as size, weight, color and material of the product. Click on "Submit review"to finish.

ON THE PRODUCT PAGE

At the end of the page of each product, you will find a space to write your review and qualify the product:

Enter the product page.

In the section "Product Reviews" at the bottom of the page, use the stars to rate your product, write the title of your review and tell us what you liked or did not like about the product. Describe characteristics such as the size, weight, color and material of the product.

Click on "Submit review"to finish.

Remember that the reviews can be positive or negative. However, we ask you not to use offensive content, personal information or other sites and stores. Know the reasons for rejection for a review.

WHERE CAN I SEE THE REVIEWS PUBLISHED?

In PrintOriginal you will find reviews about our sellers and the products they offer. Knowing the qualifications of both is very simple:

SELLERS 'REVIEWS: Click on the seller's name. You can easily locate it with the legend "Sent"and sold by "below the main image of the product. You will be redirected to the provider's page. Under your name you will find the qualification of the seller. The more stars you have (1-5), the better qualified you are. Click on "View seller reviews".There you can see the comments of other users and write your own review.

PRODUCT REVIEWS: At the end of the product page you can find the section "Product Reviews", there you will find the comments that buyers have made about the product and you can write your own review. Remember that all your reviews will be saved in "My account" and you can access them at any time.

I ALREADY WRITTEN MY REVIEW, BUT I DO NOT STILL SEE IT PUBLISHED

All the reviews must be validated, for this reason, they can not be published immediately. Please be patient, we will notify you soon by email if your review was approved or rejected. We invite you to know the reasons for rejection of a review.

WHAT ARE THE REASONS FOR REJECTING A REVIEW?

The reviews can be positive or negative. However, out of respect for all our customers, we ask you to take into account the following points that could cause your review to be rejected:

     Offensive content.

     Personal information.

     Information of the competition.

     Information not related to the product.

     Any type of question.

     Comments related to piracy.

     Answers or comments on other reviews.

     Comparison with other sites or stores.

     Comments in a language other than Spanish.

When reviewing your product, we suggest you do not include comments about the purchase experience with the seller. Likewise, when reviewing the seller, we ask you to avoid comments on the product.