From the moment you receive your product, you have 10 calendar days (local products) or 14 calendar days (international products) to request a refund directly with us. After this time, if your product shows any failure or defect, you must make the warranty valid directly with the supplier or manufacturer.
DO ALL PRINTORIGINAL PRODUCTS HAVE WARRANTY?
Clear! In PrintOriginal we offer you 10 calendar days (local products) or 14 calendar days (international products) to make the return of your product completely free.
After this time you must request the guarantee with the seller of your product.
HOW LONG IS THE WARRANTY VALID?
It depends on each product. Find the duration of your warranty within the specifications mentioned in the description of each product.
We have products that offer to buy an extended warranty. The warranty period may apply differently on the parts of the product. The warranty begins to run from the moment the product is delivered. Find the duration of the guarantee in the description of each product and, in case you need the information of a supplier, please send an email to email@example.com.In short, one of our advisors will send you the information you need.
HOW IS THE WARRANTY PROCESSED?
If your product is sold and sent by PrintOriginal, when requesting the guarantee it will be necessary to prove the defect of the product and return it for validation. Please note that, if necessary, we will request photos and a detailed description of the defect presented by your product.